"You can check out any time you like..."
"...but you can never leave."
Some people who've had the dubious pleasure of trying out Yuku (and the fabulous Help [sic] Forums) have decided to vote with their feet and leave.
Ah. No, you can't leave Yuku apparently. I suppose it would make Yuku's claimed userbase figures look bad for those all-important potential advertisers. And no, I'm not making that up: you really cannot delete your Yuku account.
Take a look at this thread on the Yuku Help [sic] Forums. Someone wants to leave Yuku, so they want their account deleted. The helpful staff say:
"you cannot at this time. You can only delete a profile on an account."
OK. So how does the user delete their profile, they ask? A day or so later - in the absence of any help from ezboard staff as usual - another user points them to their profile and where they can find a link to delete the profile (more of this later...). But our helpful Yuku staff member chimes in with another terse response:
"You cannot delete your account."
Yes, you already wrote that - it doesn't answer the question: try reading what the user actually asked...
And then this ezboard staff member gets sarcastic with the user (as usual):
"we've only told her similar in every other thread she's posted in. Can't help if people don't read the answers given to them - and read the answers given to others."
Good to see they've migrated the customer services skills over from ezboard to Yuku with no change.
The user's issue remains unresolved at the time of writing.
Now, what about deleting the profile if you can't delete the account? You can't. I tried this with the profile I migrated over from ezboard to Yuku and got this:
"Delete Profile
"Step 1 - Create another Profile
"Things you need to know about Profile deletion:
- In order to delete this profile you must make another..."
Yes, you did read that correctly. Unbelievable, isn't it? I swear, you couldn't make this up!
